Technical support for students

​Middle Senior School Student Tech Hub

The Student Tech Hub is located in the Middle Senior School Campus Library.

Students in Years 6-12 can go to the Student Tech Hub at the following times:

• Before school from 8.00am

• During Middle Senior morning tea and lunch breaks

• After school until 3.30pm

Students can get assistance with their ICT issues including:

• network access eg usernames and password issues (class teachers can also assist with resetting passwords)

• connecting BYOx laptops to the College network, including access to printing services and network drives

• school owned\licenced software.

• school provided online systems e.g. OneSchool, Daymap

Students may be required to show their current ID card (or timetable if this is not yet available) as proof of identity and year level.

​Additional technical support is available during the first three weeks of the new school year. Further details of arrangements are emailed to students, parents/carers and staff, and given in daily notices.

See also the following links

• Bring Your Own Device (BYOx) Program https://kelvingrovesc.eq.edu.au/facilities/computers-and-technology/byox
  

• Email and other useful links for students https://kelvingrovesc.eq.edu.au/facilities/computers-and-technology/email-and-other-useful-links-for-students

• Daymap help for students ​https://kelvingrovesc.eq.edu.au/facilities/computers-and-technology/daymap-help-student-tutorials​
  

Junior school ICT issues

ICT issues for Junior School Prep to Year 5 students should be reported to classroom teachers.

Need more assistance?

If you have any questions, require further information, or wish to escalate an issue in relation to the Tech Hub, please email info@kelvingrovesc.eq.edu.au or telephone (07) 3552 7333.​